Plain and simple, DO NOT go to this UPS store. I dropped off a package for return. The lady who took the package claimed to have a difficult time scanning the return label. I felt uneasy as soon as I walked in. However, I was busy and didn't have time to go to another store as my return label was about to expire. I didn't have packing tape so the outer packing box was open, displaying a somewhat expensive item. To my surprise (not really because again I had an uneasy feeling when I walked in) my package never made it back to Bloomingdales. My package was stolen and the employees were rude an obnoxious when I went in and inquired about it. No concern only anger and threats from them. Only guilty people would behave this way in my opinion. If you service the public surely a person inquiring about a package that never arrived shouldn't elicit such anger, unless you had a guilty conscience. If having that package meant that much to them, I wish them well as I am an avid UPS store user for my business and I usually send multiple packages per week. They will never get business from me or anyone I come in contact with. So, If you like being spoken to with complete disregard for your patronage, this is the store for you. If you value your time, energy and money NEVER use this store! I would give them a zero if the option were available.