About: http://data.yelp.com/Review/id/QLpGhMVjGIpM3yRBK_bsXQ     Goto   Sponge   NotDistinct   Permalink

An Entity of Type : rev:Review, within Data Space : foodie-cloud.org, foodie-cloud.org associated with source document(s)

AttributesValues
type
dateCreated
itemReviewed
http://www.openvoc.eu/poi#funnyReviews
rev:rating
http://www.openvoc.eu/poi#usefulReviews
rev:text
  • My first and thankfully last experience with Lola Salon left me shaken and traumatized. I can honestly say it was the worst client service experience I have ever had in any customer service field. It's a very nice looking place, booking an appointment was easy and efficient, the receptionist was very pleasant, unfortunately I can't say the same for my stylist Sandi. She was passive-aggressively condescending from start to end. She kept asking for my preferences throughout the cut but with every single answer I gave whether slightly strayed beyond her objective she made me feel like it was an inferior opinion thus I quickly acquiesced to her professional opinion with "alright whatever you think is better" or "yes that looks good". I was resolved to paying whatever the price ($88 tip incl) irregardless of not getting the cut I asked for - just to end the persistent inquisition followed with belittling retorts. Even to the end when I very well knew the cut was not going as I had wanted I was tired of being constantly corrected by someone who made it clear to me that they were the professional and tried to appease her as best possible with "Yes it's good. Thank you" just to get out of that chair, but she wouldn't have it either and insisted that if I had qualms I should voice it - but from the start she wouldn't even hear me out! I told her again that honestly it was not the cut I had showed her but it was a nice cut none the less and she snapped back; "it is the same cut but don't just say 'it's nice'!" thus where do I go with that? I was put down for specifying the actual cut I wanted and when I tried to appease her just to end the ordeal she was not happy either. To be clear I came in showing her just 3 seconds of a 90 degree cut video (all hair length equal from the scalp at 90 degrees giving a "seamless layering" because the head is spherical) https://www.youtube.com/watch?v=4Vt-rwFK0LI. She retorted immediately that she's a stylist and can tell what the cut is just by looking at a pic of it - yet she was more so concerned with how I wanted the framing of the hair around my face and how short or blunt I wanted the cut when I was more so concerned with getting the smooth sphere shape that can only be gotten from a 90 degree cut (classic haircut from beauty school). She basically cut my hair to one level, straight angle cut around my face, and freehand dry point cutting to lighten the density at the bottom. It's a nice cut and I've had it before but does not give the movement and shape that only the 90 degree cut can give which my senior toni & guy stylist gave me before I moved away. What it boils down to is that if you can't give me the haircut I want - THAT"S FINE! and I will pay $73 and I'll still tip you at least 20% for the effort but don't make me feel like a moron when I voice my opinion - which you ironically asked for and in the same breath shoot me down about because I couldn't lie and say your cut is the best ever?! What sets a great stylist from mediocre is their ability to listen to their client and not necessarily their haircutting talent.
http://www.openvoc.eu/poi#coolReviews
rev:reviewer
Faceted Search & Find service v1.16.115 as of Sep 26 2023


Alternative Linked Data Documents: ODE     Content Formats:   [cxml] [csv]     RDF   [text] [turtle] [ld+json] [rdf+json] [rdf+xml]     ODATA   [atom+xml] [odata+json]     Microdata   [microdata+json] [html]    About   
This material is Open Knowledge   W3C Semantic Web Technology [RDF Data] Valid XHTML + RDFa
OpenLink Virtuoso version 07.20.3238 as of Sep 26 2023, on Linux (x86_64-generic_glibc25-linux-gnu), Single-Server Edition (252 GB total memory, 121 GB memory in use)
Data on this page belongs to its respective rights holders.
Virtuoso Faceted Browser Copyright © 2009-2026 OpenLink Software