I have a home warranty and submitted in a request for service. It was immediately assigned to Appliance Medics. In the past when you have a claim you receive a call same day or next business day. Not with this company. I had to call to leave a message then wait almost 48 hours for them to call and provide same day scheduling. The problem is I can't drop everything to wait 3 hours for a no show. So I called to say I had to go get kids. They said they would call me to schedule. Well 5 days later still no call. So I'm left to call my home warranty company to schedule someone else.
Don't waste your time- I lost 10 days due to this company. Warranty company called them and voicemail indicated their on fall break now? Lol really . Horrible customer service /communication. If you get assigned them ask for another company.