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| - Very disappointed with this airport restaurant. For the price of the food, you would think service would match. Barely did. Had a 3 hour layover, a take away wrap was 12.99 which i found steep, so decided to get a spot and watch the game that was playing on their tvs. Some played sports, other's news. There were booths, seats at the bar, and individual tables along the windows. I waited for 10 min at the front waiting to be seated, and there was more staff than customers. Usually I'd go straight to the bar stool, but I had my luggage and wanted to relax. I asked for a booth but apparently you need to be more than a party of 1? even though the whole restaurant was empty. I was then surprised, that the waitress led me to the very corner of the restaurant away from the tvs after I told her that's what i wanted to do. I asked if I could pick my own seat and she got mad, so placed me beside another guy on a single table with all his luggage. I found my own spot in front of the tv, and she didnt like it. Funny enough must have been her break, but it was confusing...I got another waiter and he was great, pleasant and attentive. However, the first waitress sat beside me but it was like a area of congregation for all staff members. Everyone is entitled to their breaks, however, the waitresses and mangers that were huddled eating poutine and pretzels with their hands were also having to have customers wait at the door to be seated. Weird thing is, they took turns walking around, back and forth from the kitchen, getting their own food then going to serve customers, and then going back to their own food. I took a pic but then i think you can visualize it without me posting. The one guy beside me was trying to get the waiter's attention for water, and the waitress that was sitting down eating food turned around and asked the patron, "what he wants."
It got busy but they were good with seating people away from where they were congregating, maybe that's why I didnt get the best reception when I chose my own front row seat.
Now should i even get to the foot. The burger, was frozen and thawed, didnt even taste like real meat, and fries were fries.
I should have just gone next door to Timmies or Subway because then I know what truly paying for. Plus when I did get coffee from Timms they were fast and their attentiveness and friendliness made the layover bearable.
This restaurant should be your last resort, and hopefully they improve to receive more than 2 stars from patrons after me.
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