Reviews are really subjective because one reviewers bad experience with someone might be totally different from my experience at the same place dealing with a different employee, but in case the previous reviews are (right on the ball) this place is a real hidden gem. Impossible to find without GPS because of the fast moving street that it is located on ( DeanMartin). I tried coming last night but could not find it because once GPS says (your here) you have passed it. It's in a one of those type of strip malls more like that, where u would find mechanics and aoto repair places. It's the very first unit therefore when you have located the address and look to your right you have already passed it. Nothing but locals seem to have been walking in that know the employees. This subway is super clean, awesome staff and this is the subway nearest you if you are staying at the RIO Hotel.