The only reason I give this place 2 stars is because of the actual food servers. They are phenomenal and work fast paced. The reason I don't give it any more is because of management and because their best hookah server, Joe, left. I was a regular here for a while and whenever Joe worked, he made sure that my hookahs were packed to perfection. He also never let me run down on coals. Prompt and precise. Since he left, the hookah service sucks. On more than one occasion have I had to ask the food servers for coals and the hookah servers would come around, LOOK ME IN THE EYES AND STILL SKIP OVER ME. The owner also isn't pleasant in the least. She always either ignores me or when she couldn't avoid me, she would give me an attitude with words and her expressions. I'm tired of getting treated with lower service than everyone else.
If anybody knows where Joe is currently working at, I'd love to know. Seriously, if you haven't had the pleasure of meeting this guy, then you've missed out on top notch hookah service.