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  • Normally I do not give poor reviews but this is the third occurrence in as many months. Tonight, I passed through the drive thru and ordered only to be informed that "they" were out of their more popular breakfast items. To include, and I quote " the egg mcmiffin, mcgriddles, all biscuits and hot cakes". I challenged the voice at the other end of the speaker as to how they could possibly be "out" of all these items. To which the retort was not that they were "out" but rather that they were closing in 10 minutes and had shut down the "breakfast machines". If you close at 10:50pm, post that as your hours of operation. Do not lie and then admit that you simply did not want to fulfill the order. Please feel free to contact me if you have any questions if you are part of the management or franchise team. The employee was also rude in the way he answered the questions upon my arrival to the delivery window. Poor customer service and the quality of the food I did receive made it nearly inedible. I wish I had kept my receipt to request a refund.
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