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  • I had my Honda in for an oil change and to have the A/C looked at as it wasn't getting very cold. They did the oil change and then inspected the A/C system. I went to the waiting area. I was very impressed with how nice it was. Plenty of seating, TV's, computers, kids play room, along with free drinks, coffee, donuts, etc. The service writer whose name I've forgotten was friendly and helpful. The concern was they found bad rubber hoses on the freon side of the AC system. The car is only 2 years old w/30k miles on it though it was still under warranty. A bit concerning to have those hoses fail on such a new car. They had to order the parts. I had to bring the car back a few days later. The service writer called when he said he would a few days later. I took it back and dropped it off. He called me later in the day and said it was ready. I used their free shuttle service to pick me up and the driver was awesome. Overall I was pleased with my experience. Now the things that were a bit bothersome include- * $50 dollars is a bit high for an oil change for a 4 cylinder car. Many other places charge $30 dollars for the same work. * It appears that all cars have quick fitted alignment gauges installed on all four tires to check it when they are dropped off. If the customer isn't requesting this check, why are they doing it? It feels kinda sleazy. It's like they are looking for a revenue generator anyway they can. Another dealer did that to me on my car. The car only had 20k miles on it. The tires were wearing perfectly yet I got a call telling me I needed a front and rear alignment for $100 dollars. I said "Um, I just have it there for an oil change, why are you checking the alignment?" The young girl didn't know how to answer me.
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