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| - I received an email from sunbelt a year later apologizing, ok..they are not good at that either. they explained the pictures i sent to my home warranty company created a problem with them getting paid, ummmm I did not send them, the other contracting company that requested the work did, yes I know it is hard for them to believe but, a licensed company was so horrified with the work they sent pictures because they did not want to be responsible. Then, they did not mention how they left me in 110 degree home with no A/C, I guess they still think that is OK. Then, they complained about the warranty company not wanting to pay them, well..FRANK I paid your company directly with a check to the technician about 75% of the bill, sorry if your work was so questionable you had to convince the warranty company to pay you but again, another contractor sent the pictures and yes, first time I've seen that so your work must have been worse than i thought. Well, I sold the house and the home inspector was horrified at the work Frank did! He said, "he left wires all over and they should have been put in a J-Box, this is a fire hazard". Lord have mercy, so yes I had to hire another contractor who also was horrified and asked if, I had a friend do the work and not a licensed contractor. I told him your name and your companies name and he said, "don't use them again". I laughed and said, "trust me, that will never happen" as I don't need houses to burn down or sit in a house with no A/C. After telling him what happened, anyone who used this company for any electrical will never pass an inspection. You stated, "my situation is being used for training", well...that would mean you are actually caring about doing the right thing and hiring people who actually know their limits, I hope that happens. it is more important to do the right thing and turn down a job your technicians are not capable of doing than worry about the dollars. I think you have lost the basic idea, bad service, bad technicians, bad follow up (a year later) will loose customers and yes, that means loosing the dollars. Best of luck and please get rid of your book of excuses, bad is just bad!
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