Ordered pizza on a busy day of the year and the wait time was said to be 65-75 minutes. I was okay with this since they warned me beforehand. I used their live app to track my pizza and realized it actually got put in the oven very soon after ordering which I was pleasantly surprised with. My pizza was ordered at 5:25. My pizza went in the oven around 5:35 and my pizza was "checked for perfection" at 5:43. At this point I figured I would be getting it soon. But the pizza was not delivered until 6:50. I was worried since it came out of the oven over an hour ago, it would be stone cold. I was right. The live tracking app is normally great. But on a busy night it is a blessing in disguise. Had to microwave my pizza since it was hard as a rock and cold. Very disappointed that my pizza was sitting in their store for an hour before leaving for delivery. I will choose a different location next time.