From out of town and only been once. The service was great and the atmosphere is cool, if you like psychedelic/rock theme. The ingredients were fresh and bread was ok. The issue I had was the shredded cheese on the sandwiches, very odd. I guess being from New England I'm not use to that! Locals love this place and I'm going to try it again. The spot in Chagrin Falls is small and you probably won't get a seat. However, they have shops all over so I'm sure the other spots a bigger if your with a group. I recommend trying Dave's!