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  • Despite a number of visits to this brewery, I was hesitant to write a review due to widely varying experiences with service. I suppose I was hoping I'd encounter some consistency, but my most recent visit has soured me on the establishment as a whole. Last Saturday I sat at the bar, ordered a $5 beer. After waiting over 15 minutes for the bartender to acknowledge me or my empty glass, I decided ordering another was more trouble than it was worth, and set my credit card on my glass to indicate my intent to close my tab should the bartender bother to attend her bar. Eventually another employee walked by, took my card, and delivered my bill. I was charged $75.56. I spoke with the employee who charged my card and explained the situation. He told me he was the manager, reversed the charge, and kindly comped my singular $5 beer. I asked for a receipt of the reversal, he said he couldn't give me one, but that the pending authorization would be released the following morning, Sunday, and provided his name. So now it's Wednesday and the charge is still pending in my bank account. I called Two Brothers yesterday, spoke to a different manager who said he'd call me back after investigating, conceding that the charge should have disappeared by that time. He never did call me back, still have a pending charge for $75.56.
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