The only reason I'm giving 3 stars and not 2 is because the food is usually pretty good, in line with all the other chipotles I've been to. But what sets this one apart is the subpar service. You will wait regardless of how long the line is. But if you go in and there's a long line, expect to wait about a half hour or sometimes more. There's just not a real urgency to get people through the line at this location...
But bottom line is this is still a Chipotle and the quality of food is still good.