I used to come here a lot. I was in the area and remembered I had a free bun (or so I thought) so I stopped by. Well, apparently they changed their rewards program so I've got to sign up for the new one and start all over again. I think that's wrong. I earned my reward. I feel they should still honor it even though it's from their old rewards system. I didn't sign up for their new rewards program. Why would I do that? Needless to say, I'm in no hurry to go back. I will say their buns are excellent.
Update: I was contacted by Monica not long after my review. She asked for my name and address so she could give me my free bun. I told her I wasn't comfortable giving her my name and address. After that, I didn't hear back from her. I appreciate Monica attempting to make it right but I feel providing an email address or cell number should have been enough.