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  • ***** DO NOT ORDER OUT, FOOD WILL NOT BE DONE WITHIN THE HOUR ***** PROS: One of the only places in Madison for Dim Sum, a large menu selection CONS: Long wait-time for food, online system does not work, relatively high costs for dim sum dishes, dirty glassware, flies in the dining area, high salt content on food, not great for ordering out My girlfriend and I visited this place for Dim Sum. The food took a while to come to us, probably because our server was inattentive. Overall, there were not many people in the restaurant (probably for a good reason). There were flies we had to keep swatting away and the food was very salty! So, next time, we decided to try to order out so we do not have to deal with the flies and poor service. We used their online website (https://www.beyondmenu.com/46372/madison/nani-restaurant-madison-53719.aspx). After arriving, I paid for the food and waited for more than 30 minutes for my order, which by the way was only ONE Dim Sum dish. I am sure they just started making the dish upon paying for it (what's the point of the online system???). In total, it has been an entire hour since I put the online order in. Fortunately, I was able to get my refund, but it was a waste of my entire Sunday morning. Bottom line: if you are craving for Dim Sum and don't mind the flies, salty food, bad service, waiting a long time for takeout orders, and dirty dishware, this is a great place for you.
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