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  • The service here is ABHORRENT. Only came here to bring my parents so they can get a Sam's Club card. Mind you, I had never been inside a Sam's Club before and happy with my Costco membership. They divided people into 2 separate lines. The 2 people that were behind the counter, Jani and Arielle were helping 2 people with some type of exchange very unsuccessfully. Watching the transaction was painful. Only Jani was attending to the line when I went up and asked if there were indeed 2 lines (one being returns) or 1, she said 2 but she was servicing both lines. Which with 10+ people was going to be a long time waiting. Finally Arielle made herself available and was able to service my dad. Jani needed to take a picture of someone where my mom was standing and instead of saying excuse me she very rudely made a gesture to my mom to move. I told her the operative word is "excuse me" which she deftly ignored. The only saving grace was the gift card my dad received for being a service man. That was a bonus. I will surely be renewing my Costco membership when it is up in March.
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