The service here is ABHORRENT.
Only came here to bring my parents so they can get a Sam's Club card.
Mind you, I had never been inside a Sam's Club before and happy with my Costco membership.
They divided people into 2 separate lines. The 2 people that were behind the counter, Jani and Arielle were helping 2 people with some type of exchange very unsuccessfully.
Watching the transaction was painful.
Only Jani was attending to the line when I went up and asked if there were indeed 2 lines (one being returns) or 1, she said 2 but she was servicing both lines.
Which with 10+ people was going to be a long time waiting.
Finally Arielle made herself available and was able to service my dad. Jani needed to take a picture of someone where my mom was standing and instead of saying excuse me she very rudely made a gesture to my mom to move.
I told her the operative word is "excuse me" which she deftly ignored.
The only saving grace was the gift card my dad received for being a service man.
That was a bonus.
I will surely be renewing my Costco membership when it is up in March.