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| - I bought my car in September of 2014, the problems started there. I was treated respectfully at first which I know realize was a charade. After test driving I decided to buy my 2006 Honda Civic si, I will say I do love the car but it was not worth all of the problems I have had since then. I ended up paying double what the car is worth (they knew I was a first time buyer). Even though I payed for half of the car up front they still took the time to royally fuck me. With that being said, that was ultimately my fault for allowing them to do so... But here is where it gets nauseatingly aggravating.
About two months in to owning the car my fourth gear synchromesh went out causing that gear to be rendered useless. At first I did what anybody would, I freaked out. But I thought this dealership that prides them self in customer service would definitely help me out, boy was I wrong. I took the car to the dealership and after talking to them they told me the best they could do was give me the "discounted, at cost price" of $1900. I initially thought the price must have been a good deal but after comparing prices I learned that I had once again been deceived. Not only that but after talking to multiple knowledgable sources, I learned that the dealership probably knew about the problem when they sold it.
So I ignored the issue because I could not afford to fix it at the time. Fast forward to last month and the calls from the dealership are non-stop, every day I was receiving at least one sometimes more. Why were they calling you ask? Not to fix the issue with my existing car that I had just recently paid off but to put me in a new car. They swore up and down that they would give me the best deal possible, and ensure my satisfaction, but I declined. I refused to buy another car from them and made that known. The calls stopped... For about a week.
On one of the last calls I received, I once again explained my situation to a woman in the sales department. She told me that the dealership was under new management now and that after hearing my story she would ensure that I was properly helped. After the call ended so she could "talk to her manager" I never received a call from her again, nor could I reach her when I called.
Now fast forward to today and I receive yet another phone call from a random sales consultant named Luke. At this point when I received his call I was done with this dealership altogether, but I tried to remain polite and listen to him. He gave me the same shit about how he could put me in a new car today and they'd take my car off my hands, as if they were doing me a favor. I proceeded to give him an angry (but polite) rant about the shit-storm I had been through. He acted as if he cared... For a minute. But once he realized I wasn't going to buy a car he didn't politely end the conversation, no he hung up on me. A representative for a dealership that "prided themselves in customer service" hung up on me.
I know that I'm a complete stranger but if I could give you any advice, it would be save yourself the trouble.... DO NOT BUY A CAR FROM THIS SCAM OF A DEALERSHIP!!!!!!!!!!!
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