Do I even have to give one star? DO NOT SHOP HERE! We paid for our furniture set in total with cash and was promised to close the deal by our sales rep, Roger, it would be delivered to us 7-10 business days and we would be happy as the set is very popular. Sure the prices are great, but I can't say the same for the incompetent associates they have working the phone lines for delivery/scheduling. They don't care and the sad part, you can tell in their voices that they get upset customers like myself calling all the time. The apology is very repetitve and far from empathetic. We are now a month later and still no furniture. Todays excuse " it is becuase of the fourth of july holiday"... well now it is because you took so long. last week it was the distributors fault. At this point, it is a joke. As a business owner myself in the Las Vegas community, I will never suggest Bigs Furniture to any new home buyers, no matter how good the prices can be.