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| - I gave Smoke a second chance.
The first time I ever went to Smoke, I had a terrible experience. It took over an hour for them to seat my party of 5. And then it took another hour for them to bring our tacos out. Any reasonable person probably would have asked to speak to management at that point (or just up and leave if you're my mother, thank God she wasn't there), but not only did I keep my mouth shut, I gave Smoke a second chance.
Unfortunately, Smoke dropped the ball again. We were told 45 minutes to 60 minutes to seat our party of 5. We decided to wait. One hour and twenty minutes later, they were cleaning off a table for us. This time the tacos were brought out at a reasonable time, thankfully. But other small things happened - like we ordered drinks that were never brought out (but we were charged for), we were all sharing their Queso dip (which is the only reason this review has 2 stars, because it was very good) and the waitress took it before we were finished.
The staff has a "reserved" kindness. I'm not sure if I don't appear hip enough to eat there or what. People are choosing to eat at your restaurant, act excited! Greet them with enthusiasm! Thank them for coming in, etc. The hostess barely looked up from her iPad when she "greeted" me and put the name in.
But, people seem to love Smoke. So if you decide to go, I truly hope you have a better experience than mine.
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