I didn't know why it took so long for me to come it..
Concept: 5/5 to be able to pick all your toppings with no extra charge. Whether you want a mini (6in) personal pizza or the MOD (11in) or the Mega (double crusted 11inches) pizza. And bake in brick oven.. very awesome.. and yes that include built your own salad too.
Pizza: 4/5 I order the MOD., with grilled chicken, their signature sauce, roasted corn, pineapples, grilled broccoli and typical mozzarella cheese! My only complaint is, their crust in the middle can be on the thin side. Making it all fall apart.. it's hard to pick up. I ended up using fork and knife to eat!
Customer service: 5/5 they are more than willing to explain the concept if it's your first time there. With patience and consistency, I don't feel so overwhelmed! So I would defiantly come back, next time I'll try the salad!