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  • What a disappointment this place was. Something has to be done about management. My husband, father- in-law and I went there to grab lunch. When we arrived I went to the salad line and the two people behind the counter said nothing, so I asked if I could order a salad and the woman started telling the other man behind the counter how there is no salad because she was alone, and continued to go on about her terrible day. I get up to the cashier and they were having problems with taking credit cards and the manager is up there saying she did not want to bring in the back up machine unless it was necessary. At this point the line was ten people deep. On top of all of this the "barista/cleaning grunt" was yelling out if people needed coffee and then started singing a rap song....not the kind of attitude I would want at the art museum cafe. But all of this could be solved with management. It is obvious there is no training, no sense of urgency, and no customer service... Hopefully they can clean it up quickly. We ended up walking out, by the way. Went to the cafe in the museum of natural history.
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