I came here with my family (2 adults, teen, and child) last week about a half hour before closing. There were already two customers there being helped. As soon as we walked in, Pete was very welcoming and asked what he can do to help us. I let him know that we all wanted to have our gait checked and try on shoes according to analysis (except our youngest son who is 8). Since there were already two customers there ahead of us, I didn't think that it would be possible so close to the stores closing time. However, Pete was able to analyze all of our gaits and help us try on shoes. Meanwhile, another customer walked in. I watched Pete help all seven of us customers smoothly and patiently. We purchased a pair of shoes for our teen son. Thanks for all your help, Pete! You are very knowledgeable! If anyone has questions about running, shoes, and gear, he is the guy to see :)