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| - It's just A-OK in terms of service. However, at the end of the day my heart tells me that I have to say: Yay! I'm a fan.
I've been going to this place for a long, long, time. Years in fact. But like like all things, change is constant and Sushi Twister is not immune,
While the food is always good, it's the service that has slowly become an issue. The primary reason for this, as I see it, is that they've simply outgrown their space. The place is too small. They need to expand (which is difficult given that they are on a shared pad with Starbucks with nowhere else to grow) or just plain move. I suppose moving would be a bad idea considering that they have a lock in this area as the only sushi place until you travel all the way down to Topaz and Tropicana or so.
Regardless, the place is simply too small. When it's busy, which is almost always nowadays, people are literally sitting on top of each other. In fact, I would almost call it communal seating. On my last visit I had a couple to my right that looked to be on their first date (I think they really hit it off!!) and a couple to my left that were an established pair. She was a straight shooter. He liked to tap his feet and hop up and down a little in his chair when the next plate of sushi showed up (he looked to be about 50 years old). He'd even hum a little ditty while he ate. Perhaps he did this for our mutual pleasure? I would have to assume so given that our shoulders were less than a foot apart.
The staff seems to be overcrowded, overworked and overwhelmed. They aren't nearly as chipper as they used to be. This might have to do with the lack of space and over capacity. Or perhaps it's something else. It might be that they've become so busy that a customers business is no longer appreciated, but expected? This is a mindset that seems to occur from time to time when an establishment become wildly popular.
Purely speculation of course and I certainly hope I'm wrong. Overall the place is awesome and the food is fantastic. If they can work out these couple of kinks they'll be back to old form in a jiffy.
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