This was our first experience with a groomer. I am so happy with the results, my 11m old puppy Sky looks 7 months younger ! The owner is very good, she has a lot of experience and she also gave me dog training tips. My puppy was scared going in, and then did not want to leave when I had to pick her up, she was having a great time! My puppy is mixed with a bit of poodle and the teddy bear haircut that she got was perfect. I will definitely be bringing her back.