Just had my carpet on the stairs and bedroom cleaned as well as my couch. I have a dog that peed around the carpet tried cleaning it myself and the smell stayed. Mike showed me the problem spots with his UV light and they were spot on where I usually smelled the area. Then he gave me advice on products I can use to prevent that smell. He was super knowledgeable on what he was doing and answered every question. He really is passionate about what he does! He will also quote you and give you the exact price and does not add anymore unlike other places I was looking for which is great because there are no surprising fees. I would definitely recommend him!