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| - A little background: I bought the 6 month membership 6 months ago. It's a good deal for the price, especially if you go in for additional massages through out the month. I paid every month on schedule because they auto withdraw it out of your account. I haven't been in in a few months because I have been very busy with work and home life and just haven't had the time to go in. So I had about 4 massages built up and saved and I found out a month ago I have to use them all by April 6th, otherwise I lose them all. The therapists there are a hit or miss. The one I had last night was the best one yet, and I will be going back to her for my last massage as well.
Anyway, I'm trying to use up my last few already paid for massages and they have been helpful in trying to get me in to get them all in before they expire. The other day they called to try and set up an apt with me. So they told me I could do a double service (a 1 hour massage and a 1 hour facial). I asked specifically if my massage credits count towards facials. She said yes, that normally they have a $10 transfer fee, but since I'm doing a double service, there is no transfer fee. I thought hey, why not. I'll pamper myself a little since I've been so busy and stressed lately.
So I go in last night and dressed down for my massage. The massage part was great, no complaints. Then I go in for my facial, which left a lot to be desired. Although it was very relaxing (I think I dozed off at some point), my skin is even more dry today then it was when I went in, so bad that it's cracking and bleeding. She said she was giving me the sensitive/dry skin treatment. As far as I have ever experienced, you don't ever put anything on dry skin that makes it even more dry! So today I am walking around looking like a lizard. I would never recommend going to this place for a facial.
To top it off, when I went to check out and schedule my last service with them (and believe me, it will be my last) she tried to sell me the skin care products they just used on me. After I tell her no thank you, she insisted on giving me a total of $43.00. I again said, no I don't want the products. She then gave me a total of $10.00 I explained to her that when I made the apt I was told there was no transfer fee for the facial. She then tells me there is a $10 fee for the products used during the service. I insisted in not paying that fee because I was never told of it and was told there would be no fee. And I wouldn't have had it done if I knew there was a fee. I am in between paychecks right now and absolutely didn't have the money to cover it. So she "waved" the fee for me, made my last appointment and I left.
Bottom line, if you want a cheap massage, sign up for the monthly deal, but stay away from the facials!
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