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  • Absolutely rude driver on Saturday April 22nd, on bus 569. We needed to get to any Terminal after dropping rental car off so their shuttle would pick us up. Driver got mad at me for standing up. Instead of asking me to sit he addresses me over the bus PA system saying, "Sit down so you don't get hurt and if you have a problem with that you can see me". I was contacting the hotel to come pick us up after sitting down as per his request. He addresses me again personally saying, "If you are contacting the hotel make you tell them you are en route so don't wait all day for you." That is what I was already doing but couldn't hear my own conversation because of the driver." When I step off he says to me personally, "You shouldn't have been on here in the first place to go to a hotel." I said "Excuse me! What's your problem with me?" He didn't respond and just stared me down. Be careful of PHX car rental shuttle drivers. If they don't like you or are having a bad day you bare the brunt of their anger.
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