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  • Just when I thought I couldn't be more disappointed in this location I have left yet again without food. I called in my order for to go since this location is very busy and it takes about 40 minutes to get your food in the line or more, so I called in at 6:35 p.m. I got to the location at 6:55 p.m. and was told I was 30 minutes early for my pickup order. I attend the Phoenix location on Camelback and 20th three times a week I place a to-go order two out of the three times never have I ever been told it was going to be over 30 minutes for me to get my to-go order. I will never absolutely never attended this location again. If you read my previous review you will see that I have left numerous times due to poor management and food not being ready well read it you can see for yourself. Not to say the girl wasn't pleasant and explaining to me but the fact that she even has to explain that is outrageous to me period when you have to-go orders you should have people working to go and people working the line. But I was told we have to serve the other customers first. Now this is just terrible management being a manager myself I would never set my associate's up for failure. Now I love Cafe Rio but I do not love this location and I will not be back
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