Have been here a handful of times. Food is bland, service is slow. If you're from Chicago and love Portillo's you will be very disappointed. Last time I was at Uncle Sam's the server dropped a basket of hot wings on my 6 month old daughter's head. Fortunately it just glanced off and left a little sauce in her hair, no big deal. She wasn't even going to apologize except the manager berated her right in front of us for being careless. I doubt I'll be back.