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  • The server was extremely RUDE. I come here frequently with my friends and family but normally in the day time. I normally stay away from racial conversation but it was very apparent that she felt we were beneath her as she smirked when she answered questions and/or rolled her eyes. She was very unfriendly with us and even after I asked for a manager I asked that she not come back to our table. She then comes to the very next table (our whole row was empty) and began to find things to do with a smirk on her face as if she was taunting us. The manager did not take control of this situation, almost like she was in charge of him. He said I will take care of you guys insinuating the bill however when the bill came I asked about it and he said oh I usually wait for the customer to ask. Our bill was $90 with the game they tried to sneak and charge. When I inquired about it he said oh sometimes the kiosk accidently charges that. I wonder how many people have been charged and didn't look. He took the 1.99 charge off and for the bad service he gave us $6 OFF. I have never been so insulted in my life and as a retention manager who deals with the worst if the worst type of person daily I know first hand this is not the way you treat your customers. This is truly sad and I have never in 30 years been made to feel this way after I spent $100 in an establishment!
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