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  • Very very disappointing visit to Morton's. There are many better steakhouses and restaurants in Cleveland to put up with this lackluster food and service. I went on Valentine's Day with advance reservations and told the maĆ®tre d' when we checked in and the woman who took my reservation that we were celebrating a special occasion. We were seated in the back room instead of the main dining room even though the main dining room was quite empty when we arrived. Unfortunately the customers in this room were poorly dressed in jeans and T-shirts and jeans jackets and were apparently friends of the waitstaff who stood around and talked to them about the miserable conditions of their job and other gossip during most of their meal. The food was the best slightly above average. The drinks ( an old-fashioned and a French 75) were ok but not WOW. The bottle of wine was worth the high price. When I had visited Morton's in other cities for a birthday dinner they would fuss over us, take a picture, and even comp of dessert on occasion. This visit there is little of that and the weather was often hard to find. He said there will be two other people assisting him during the meal and they never appeared. The bill for the two of us exceeded $300. When I was leaving the hostess at the main stand asked how our meal was and I said it was disappointing and much worse than an earlier visit. She called the nearby manager and said "oh oh" and related my comment. His response was to give me his business card and said I should ask for him next time I came in. I doubt if I'll be going back.
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