We have been going to this office for the past 5 years with no issues. During my children's last visit, we received a new dentist. The dentist never introduced himself nor did he give any detailed explanation other than both of my children had cavities and that my 10yr old need to be put to sleep in order to have them filled. When our visit had ended and the dentist started to walk away, I stopped him and stated I still had questions. I wanted to know if my son need to see an orthodontist for his overbite, to which he said yes it was probably a good idea since many of his permanent teeth came in. I felt that is something he should have mentioned to me instead of me inquiring. Upon leaving I was asked to schedule an appointment and received estimates for both children to have their cavities filled. The total for both children was close to $600 out of pocket. I was so dissatisfied that I decided to have the services performed somewhere else.
I scheduled services at another office for a check-up. That dentist showed me their x-rays and stated they had no cavities. Upon exanimating my son's teeth, he stated that one of his molars formed a hole that need to be filled to prevent a future cavity. The hole was not a cavity but the way the tooth had grew. The new office was exceptional by comparison, very informative and caring.