awful...i am so sorry but feel compelled to write this review. This is one of the worst haircuts I have ever received. It was clear less than half way through that despite a picture and very specific instructions, this cut was not going to go well and I had wasted my money. Rather than try to achieve results with this particular stylist, I went to another salon and got an actual haircut. PLEASE, if you cannot perform the requested services, just let people know! The gal was a sweetheart but not a stylist.