A long wait for the car, but generally good service afterwards. The Budget representative made up for the long wait with a couple of jokes to me and a couple of pickup lines on my lady friend. And he expected me to upgrade? I think not. Besides the line, I was signed up and on my way into about 10 minutes. Not too bad.
I learned on this trip that my credit card provides insurance coverage for rentals. So, I'd suggest checking your terms and conditions before loading up on Budget sponsored insurance. It would be a huge money saver potentially.