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| - I have been lucky to get really good service at most locations I dine at...That's why people call me Lucky (they don't). So when I get bad service, a generally OK experience becomes anything but OK. Lets buy a ticket and check out Alice Cooper'stown.
~Fud/Drink~
General....bar....fare. That makes it really simple for everyone. Now they have some interesting food options, yes, but there is nothing special. Why elaborate further? Alice's joint only offers greasy fried food options, with little time put into the preparing of said items. For a football event I went to, they were offering breakfast. I ordered a cheese/egg quesadilla which was "edible". Filled with grease, I had second thoughts after ordering it, but was hungry. Meh. Of the two stand out items on their menu, the 22 inch hotdog named "The Big Unit" is a big hit. Its big, yes....but that's where it ends. You pay $17+ for a big hotdog guys...its really nothing much to write home about. Why pay that?? If going to the Dbacks game, why not get one or two $1 dogs at Chase? Just saying... I must say the other item on the menu that stood out was the catcher's mitt brownie. For $4.99 you get a HUGE warm brownie plus a scoop of ice cream, everyone at the table was impressed.
As for drinks, they really are just overpriced. I know they have rent, I get it. But seriously, $6.50 for a draft that isn't close to a pint? Horrible pricing decision. I would've had an extra beer but this turned me off immediately. Nothing else to say, just too expensive for what you are getting!
~Atmosphere/Service~
Atmosphere is OK, it could be so much better. The inside is fun on the surface, and they have some cool memorabilia hanging up..it is nice to see what Alice put out for us to view. But overall the bar is there for large groups to gather and talk, no extra fluff. When each Big Unit comes out, an obnoxiously loud ringing bell sounds and the bar staff yells out a chant. After a good 30+ rings, I was saved by the bell when my football game ended. As for service, we were the first table to be sat, and had anywhere between 3-8 people at given times. Service was consistently slow, despite the fact the bar was at about 1/2 capacity for most of the day. I had to flag down our waitress a couple times to get service, and remember that brownie I talked about earlier? Well, it sat on our table for 2 hours after being finished. It was still on the table when I had began leaving. So, service was bad. Really hitting the nail on the head, there was no reason why we shouldn't have been waited on more, especially since we had the largest group in the joint that day. Poor service..meh.
~Extras/Rating~
Overall, its not the best option for grabbing a drink and bite before games downtown. I have made suggestions for other locations, and those suggestions stand. They get 2 stars for location and a nice array of TV's for game day. They lose 3 stars for poor service, poor price for quality, and underwhelming ambiance. They can do SO MUCH BETTER...And until they change things, you can do so much better as well.
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