This is an unfortunate review to make. I believe that Yelp has to tell the good and the bad equally. I manage multiple apartments and am always having keys made. I use multiple locksmiths but this one is the closest to a cluster of my apartments.
Today I went in to have keys made and there was an honest mistake made by an employee. He had cut the keys on the wrong blank. Never before had such a thing been a big deal but the owner wanted me to pay for the mistake.
He seemed to understand that there was an innocent mistake made by his employee, but he still wanted me to pay for it.
I will taking my business to a more reasonable company from now on.
Its important to say that the shop absolutely REEKS of cigarettes, it's so bad I try to wait outside.