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| - My boyfriend and I went to Blu on March 22, 2017 for my birthday and we had one of the worst fine dining experience from both the food and the service.
I ordered a seafood pasta for my main dish and all I could taste was garlic. there was so much garlic in the sauce that if I was eating my pasta without any seafood it would taste exactly the same, garlic pasta! Apart from how unpleasant that experience was, half way through I almost chocked on my food from the garlic burning my throat and my chest. I started drinking a lot of water and I couldn't breath properly for 10 min. When the server came by, she couldn't care less and all she said was "oh why didn't you say anything when I passed by earlier", and she asked if I want something else, which I couldn't but clearly she didn't get the gravity of the situation because she didn't care enough to ask any questions. before this incidence happened, I had tried a bite of my boyfriend's veal dish and the red wine reduction was so bad that all you could taste from his dish was vinegar!! That's when I realized it wasn't just a one off, the food is just SO BAD!
So after a few min I asked for the manager and the manager had even worse attitude than the server. Not only did she not apologize once, she accused me of not liking my food and she argued with me saying that they never had a complain on that dish!!! that's not what anyone should experience in a fine dining restaurant. Then I told her there is no way we will be paying for my boyfriend's food because our entire night was ruined and he couldn't finish his meal because he was worried about how I was feeling. She gave me the dirtiest look, walked away came back and said "I left the appetizers on your bill because you enjoyed the appetizers, right?" Needless to say that I was disgusted by the attitude and by the very low class service. We went to Blu with high hopes given some of the really good reviews and now we are wondering what exactly people like about that place! We will never go there again and we will be sure to tell everyone we know not to ever go there!
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