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http://www.openvoc.eu/poi#funnyReviews
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  • I tried to get advantage of the 2 for 1 sale on a Tuesday. With the sales man's assistance I bought 2 suites. Took them home and never felt good about the way they looked. The suites were straight off the rack, never tailored. I returned to the store and explained that compared to others I have, these didn't fit quite well. A different sales man took a look at them and realized that they were too big, definitely not my size. Very kindly he proceeded to show me smaller sizes so I could tried them on. I ended up exchanging both pieces. Went home feeling better about the whole thing. A week passed and I tried them on again. Pants were OK but the coats definitely needed to be adjusted, specially in the shoulder area. Went back to the store to ask about the in-house tailor services. I was advised by a different sales man (the 3rd one) to return the next day becasue tailor was out for the day. So I went back next day. Tailor looked at the suites and suggested that they were too small. The original sales guy was there and measured me (btw lifting part of my shirt without permission, to measure my waist, very uncomfortable). It turns that I needed a suit like 3 sizes bigger. Then the litany from the fkn guy about how "there is no way the other suites could've fit you" and getting unsolicited express lessons about the way to wear dress pants ("you have to wear them at belly height"). Feeling very frustrated but kindly, I requested to be refunded which the sales man agreed but not before acting like a complete prick and borderline bully. HE (?) was upset I guess that it was my fault that I was not satisfied with the suites. Recall this was my 4th time in the store and I always received assistance. I guess next time I'll just take some pieces off the rack since some guys there are useless. The attitude of the guy really pissed me off. There are so many other stores with better customer service. The only reason I rated them with 2 stars is because 1) I got refunded 2) two foreign sales men (sales men 2 & 3) were genuinely trying to work with me and were enthusiastic about me leaving happy with the suites. The annoying guy is the assistant manager or manager. The same guy to whom the first time I requested to use my federal tax exempt and didn't bother to try if it was possible ("we don't do that here"). Lazy cat. This was my first experience with a Jos A Bank store. I needed some suites for every day work. Guess this is not my place.
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