With 3 kids! I have been here several time in the past year. All staff members have been exceptional with my crying children.... Infected ingrown toe nail, 6 ear infections, 2 ruptured eardrums, 5yo dropping brick on toe, 3 kids with pink eye, and I know I'm missing something else.
Sadly one of my boys doesn't cry till he is in sever pain. He was halfway through his Birthday when his ear started to bleed. Rushed him there and he was being seen within 10mins. Everyone was really nice and wished him a happy birthday as we left.