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| - We always stop by Hot N Juicy while we're in Vegas. We've always had mediocre experiences, but come back solely for the food. This past visit, we waited for about 5-10 minutes for a table - not bad at all. Upon observation, I can tell the clientele is completely different from other places I've been and that could be one of the main reasons why service isn't so great here, which is a bummer.
I'm almost certain our server was new or he was just overwhelmed. We always stick to boiled foods when we come to these types of places, but we ended up opting for some Cajun Wings & Fries with our fresh crawfish. While ordering with him, he asked us how spicy we wanted the fries and we said Mild.
Our crawfish came out and was delivered by another employee. When our server came around to ask how everything was, we asked about the wings and he said, "Oh sure, how spicy would you like the fries?" I knew he had forgotten to place the order, but when I told him we had already ordered it, he recovered and said "Oh yeah, it should be right out."
We saw a basket of wings and fries go to the table behind us and beside us - and both were seated and ordered after us. So that confirmed our order was forgotten. No big deal - we get that it happens, but own it. Our server definitely avoided our table until the order arrived. Wings arrived and they were nice and crispy, but T-I-N-Y. A complete joke of a basket for $10.99.
Also, save yourself from drinking tap water that has a funky taste and smell to it and order a soda or beer. The bill explicitly states "Tap Water". LOL and dumping lemon wedges in it definitely doesn't mask the taste/smell either.
2 stars for the service, additional star because the sauce is worth coming back for.
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