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About: http://data.yelp.com/Review/id/QAxGTR9JLVoYzCmRftskmQ Goto Sponge NotDistinct Permalink

An Entity of Type : rev:Review, within Data Space : foodie-cloud.org, foodie-cloud.org associated with source document(s)

Attributes	Values
type	rev:Review
dateCreated	2016-02-24 00:00:00 (xsd:dateTime)
itemReviewed	Optique At the Ridge
http://www.openvoc.eu/poi#funnyReviews	0 (xsd:int)
rev:rating	1 (xsd:int)
http://www.openvoc.eu/poi#usefulReviews	3 (xsd:int)
rev:text	Absolute waste of time, will NEVER go back to this practice! Went in as a new patient approximately 3 weeks ago, and was advised my eyes were so bad I was almost to the point that it was illegal for me to drive without glasses. They didn't have any sample contacts in the office that were the prescription I needed, so they had to be ordered. The doctor specifically advised the staff that she needed to be there upon delivery to ensure they fit correctly, and I would need an instructional for insertion and removal...since I have never worn contacts. So, I get a call to schedule delivery. Scheduled the appointment for the Saturday following the call...only to arrive and be told that the doctor wasn't in the office on Saturdays so I would have to reschedule. So, I rescheduled the appointment for today (a wk and a half later, because that's what they had available). Leave work early, arrange to have someone else give my daughter a ride home from school, arrive at 5:00PM sharp as scheduled...la la la la la...finally go back at 5:40PM. Doctor asks me how my contacts are working??? I proceed to advise her that I don't have them, she is supposed to be fitting them and doing the delivery today. She puts them in, then takes me back out to the desk and says someone will be right back to do the insertion/removal training. She comes back around the corner and proceeds to apologize that she doesn't have anyone available to stay and do the training, so she'll have to take them back out and I'll need to reschedule the appointment.....ARE YOU FREAKING SERIOUS!!!! Needless to say I was not happy and let them know. How do you schedule someone not once but twice and not have the time to provide the service scheduled? And, how do you knowingly know how bad someone's eyes are and have the product they need to ensure they are safe...and choose not to take the time to deliver the product.....especially when this was YOUR MISTAKE, not the patients. They could have continued to have my business and I was also intending on taking my daughter in to have her eyes checked as she has been having issues as well......THIS WILL DEFINTELY NOT BE HAPPENING NOW.
http://www.openvoc.eu/poi#coolReviews	0 (xsd:int)
rev:reviewer	Rhonda

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