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| - There seem to be alot of people that swear by this place mainly because of the "no haggle" policy. However, I find that to be their biggest issue. I was looking to trade in an 09 Toyota Tacoma Pre-runner TRD and get into another car with a lower payment. I had done my research and found out the amount I could get for trade in which was $2,000.00 more than what I owed still on it. I decided to try CarMax for the fact that it seemed like a one stop shop and that it would be a fairly simple process. The salesman helping me was terrific, however, after the appraisal, I was informed they were going to give me $2,000 less than what I owed. Additionally, they wanted to sell me a used car, year '07, for way more than what it was worth and were going to give me a terrible interest rate (even though my credit is in the 800s). In my eyes, CarMax turned out to be a bad deal and there was no way of negotiating.
I was able to go to the Toyota dealership and get what I wanted on my trade in and also picked up a cute Nissan Cube for a really reasonable price and with an awesome interest rate.
My advice: Only go to CarMax if you need to get rid of a car quick or if you have bad credit (I have several friends that were able to get a car from CM even though their credit is in the crapper). Otherwise, you can find a better deal elsewhere, haggle or not.
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