We love the Luxor, we like to stay in the older pyramid " it was built in the late 90's" the view from balcony out side rooms is insane! the guest services are among the best!
The tower is nice and newer, but the journey to the west tower is a long trek in comparison to the pyramid.
We had a group of us 3 rooms total, had a slight mix up at check in, had to stay one night in the "newer" tower, but the following day we were moved to the pyramid rooms all on the same floor, and the front desk was super professional, helpful, and friendly!
the location is great.
however Wifi availability it is very rare and we could barely make use of it