With the group coupon thing it seems as though most places are of the "get 'em in get 'em out" attitude. It was refreshing that the staff of the International Skin Care Institute were personable, informative, knowledgeable and of the mindset to create a spa experience for customer. A tad bit sales driven for my taste, I do want to know the products, but I don't want to feel pressured into buying them. However, I think my arithmetician was just passionate about helping people get great skin and obviously liked working there. Great facial I would recommend to others. Can't wait to see what other services they have coming in the future.