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  • We are tenants and I am assuming that the home warranty requires the use of Runyon from the property management company. They haven't even made it out to do any work and we are not pleased with their service. Front line is the phone and the girl on the other end of the phone is rude and condescending. They must live in another world because I don't know how many working people can take off 1/2 day at the drop of the hate and wait around for them to be a NO Show. When I called the office to see how much longer it would be before they got here.... they said they left a message on my husbands phone that they couldn't make it out that day after all...... Not true!. Now they are calling at 2:50pm to say they will be out between 11-1 tomorrow! Not going to happen... already took a sick day for you to be a no show. I told them we could be there at 4:00 and that was the best we could do.... we don't do service that late in the day!!!! We will just live with the ice maker the way it is.... and let the Landlord know why!!!! don't use this company.
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