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| - I have never been so motivated to write a 1 star review. I was incredibly disappointed with our experience at SeaSalt & Ceviche Bar. Let me explain:
We had a reservation here booked for months, as it was for 14 girls during my bachelorette party, on a Saturday at 1 PM (normal time). Upon arrival, the place was empty, which was fine and had me excited that we would have good service - boy, was I wrong. We sat down and it felt like a long time before the waitress finally came by with water. We learned this was her first day on the job, which is fine, but why would the manager put the newest person at their restaurant to a table of 14, I will never know. It must have taken 15 minutes for her to get our drink and appetizers order - however we didnt get our drinks for another half hour or more. We were also pretty upset as upon ordering our apps, the waitress comes back and says they are out of half the apps (the shrimp cocktail, the salmon crudo, and the poutine) - we found this very odd considering there was nobody even in the restaurant (and they did have shrimp tacos and fries available) as well as the fact that this was half of their appetizer menu they were out of.
Finally we realized how long everything was taking so we decided to just put our order in. I'm not even kidding when I say that it took her over 45 minutes to write down all of our orders. As the waitress had no idea about the menu, and had to keep going in the back to ask the chef questions, we finally called over the manager and expressed our concerns about her being able to handle our large table, especially as we had strict dietary restrictions. At that point, he checked in with the waitress and then the manager just disappeared as the waitress took another 20 minutes to continue with our order. It is now 2:30 PM and we have no apps and our order just finished (again, reservation was at 1 PM). After she finally finished writing down our order, she went to the back to get appetizer plates and started placing them down, however, she still had not done anything with our order and had not inputted it into the computer yet. At this point my mind is blown with the poor service and the fact that the manager was doing NOTHING to manage and help the situation.
When we finally got our food hours later, I was hoping it would be the most amazing meal ever to justify us going to what seemed like a cute, delicious place, but unfortunately I was proved way wrong. The food was sub par - lobster roll was fishy, burger was dry.
With all of that said, I suggest that you pick a different place for your lunch as with the service, uninvolved poor management and mediocre food, it is not worth a single penny.
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