I was just here again the other day. It was the first time things did not go our way. I think the server was occupied with a big party that seemed to be in his section.
Our food was pretty good, but we always order the same thing so it's obvious when something is not quite right. The biggest thing was that one of our sides was cold and bland... and had a hair in it.
Thankfully we were comp'd $15 for the mistake, but I would have been happier if the server had just checked in on us at least once so it could have been fixed sooner. We are pretty laid-back, and we know what kind of service is usually the standard there so this review is forgiving. Just imagine if we were first-timers! Not good.