My insurance would not pay for the Xray as it had already been done by another provider. They did not defend Dr. Kerr in any way, just explained that they cannot pay for the same Xray twice. Dr. Kerr refused to accept that Xray and insisted on doing his own Xray. I do not agree that I have been treated with respect. I do not ever refer anyone to this provider. There are many that are much better in my opinion.