Regularly come here as I work right across the street. Dine-in is the best experience. Ordering online or fax in orders are unpredictable at best. 9/10 times order is a little wrong. In Laveen, the average customer service standard is just different. Using this standard 4/5 stars might be 2 or 3 stars in other areas. No one has ever been overtly rude or careless, just occasionally distracted and indifferent. Food itself is usually on par.