About the same quality as any grocery store bakery! But that's not why they are getting the one star, its their terrible customer service and the rude employees. They act like its a pain to do their job all while ignoring you at the same time.
Why do people go so nuts over these pastries, you may be asking your self. The only answer i have is that the average joe wants so desperately to have a cool local donut shop like they see on food network that they have fooled themselves into thinking bosa is it, IT IS NOT!